Our visitor centre

Since our visitor centre opened in 2014, over 8,000 people have visited us to see the energy‑from‑waste process and learn more about reducing, reusing and recycling waste.

The visitor centre has been designed as a state-of-the-art facility, promoting the three Rs (reduce, reuse, recycle) and not forgetting the fourth R (recover), which is what we do here by generating electricity from waste.

Design Map, the award-winning creators of the Cutty Sark exhibition in London, were commissioned to develop the visitor centre, with input from teachers and pupils from local primary and secondary schools along with representatives from the Greenest County Initiative and University Campus Suffolk.

Each visit includes a short introduction, time in the visitor centre, control room, and a tour of the facility. Tours can be tailored for educational purposes, business visitors and members of the public, and our community liaison manager is happy to answer all your questions.

School visits are available for classes of up to 30 students. The visits include interactive sessions to engage pupils of all abilities as they investigate sustainability, energy and resource management topics, including a behind the scenes tour that enables pupils to witness parts of the facility in action.

Adult visits are available for groups of 10 and consist of a presentation about the facility, a tour, and time in the visitor centre.